Customer FAQ's
Common purchase queries answered
Product
No, all prints (unless otherwise specified) are reproductions of vintage art, advertising or government publications.
We restore the prints to have the same quality and vibrancy as they were originally designed
We stock frames in two sizes, black or white with optional mats. See the product info page for details.
Yes, just let us know what you prefer and will produce you a quote.
No, we use pay-pal and woo commerce. All transaction are completed in their secure servers. No credit cards are recored on this site.
Sale tax is collected automatically based on the state and/or provincial tax laws.
We do send prints to most European countries. Please send us a note with the size of print(s) you are interested in and we will provide a quote.
We are happy to make custom size. Just let us know the size. The price would be the same as the closest standard size
If you need to swap an item
Returns and Exchanges
full refunds or changes are available within 14 days of delivery. Item need to be returned to our shop in new condition.
A replacement will be immediately sent and we will arrange for a pickup of the incorrect item.
A replacement will be immediately sent
Past Perfect
536-1515 W 57th ave
Vancouver, BC,
V6P-0C8
Please contact us through the contact form on this page or email us directly at [email protected]
Contact us immediately and if it has not shipped we can update it. Once it is en route we cannot make changes.
Absolutely if it has not yet shipped. Once it has shipped it would need to be refunded after delivery.
All are item are made to order. We will never run out.
Common queries answered
Shipping
processing 2-3 business days | shipping 3-10 business days
Contact us within 14 days of receiving the package.
send us a message a son as possible. Once a package has been sent we cannot modify the address.
As as package is we will sen n email indicating the shipping status and provide a tracking link.
Please send us an email via the contact form on this page.
Please contact us as soon possible, once the package is en route we are unable to change the address.
We ship to USA and Canada. For other countries please contact us for availability and for shipping costs
We try to pack all in one size. In the case its necessary for additional package we will provide you with a tracking link for each package